Useful answers for searching, booking, payments, accounts and travel planning.
Booking
What can I book on Voyanta?+
The current platform supports end-to-end simulated flows for flights, hotels, holiday packages, buses, trains, cabs and activities, plus informational visa, cruise and travel-insurance discovery.
Are bookings issued by real airlines or hotels?+
Not in this static release. Inventory and confirmations are seeded for product demonstration. The architecture is designed so approved live supplier services can replace the static providers later.
Can I see all my trips in one place?+
Yes. Sign in and open My Trips to review upcoming, completed and cancelled bookings, payment status, travellers and printable invoice details.
Can I save traveller details?+
Yes. The account area includes reusable traveller profiles for name, date of birth, nationality and optional passport information.
Flights
Does flight search support round trips?+
Yes. The search studio supports one-way, round-trip and multi-city planning interfaces. Static search results are generated from seeded routes and fares.
Are flight schedules live?+
No. Seeded schedules are designed for interface testing. Production schedules must come from an authorised airline or GDS/NDC supplier integration.
Hotels
How do room rates work?+
Each seeded hotel includes multiple room categories with occupancy, meal plan, cancellation wording, room rate and taxes so the complete selection and checkout flow can be tested.
Are hotel reviews genuine guest reviews?+
No. Ratings and review counts are seeded merchandising data used to demonstrate sorting and presentation. A live product should only show verified or properly sourced review data.
Buses
Can I choose bus seats?+
Yes. The bus flow includes an interactive seat selector. Selected seat numbers are carried into checkout and reflected in the booking summary.
Trains
Is train availability connected to IRCTC?+
No. Train availability is static sample data. The site must not represent it as IRCTC availability unless an authorised production integration is implemented.
Cabs
What cab categories are available?+
Seed data includes hatchbacks, sedans, SUVs and premium vehicles with passenger capacity, luggage allowance, included kilometres, base fare and tax.
Packages
What is included in holiday packages?+
Each package displays accommodation, selected transfers, listed experiences and day-wise itinerary information, together with exclusions and cancellation wording.
Payments
Does the website store card numbers?+
No. The mock payment flow is for test values only and is intentionally separated behind a payment gateway interface. A production gateway should use hosted or tokenised payment controls.
How is the final amount calculated?+
The server resolves the selected inventory price and then calculates taxes, the configured service fee and any valid coupon discount. Browser-submitted totals are not trusted.
What happens if I simulate a failed payment?+
A booking record is created with failed payment status so the failure state can be demonstrated without moving real money.
Offers
How do coupons work?+
Coupons can be flat-value or percentage discounts with minimum amounts, maximum discount limits, usage limits and validity dates.
Visa
Can I rely on visa pages as immigration advice?+
No. Visa content is an informational interface template. Always confirm current requirements through the relevant government, embassy, consulate or authorised official source.
Insurance
Are the insurance providers real?+
No. Insurance provider names and benefits in this static release are fictional product data. A production platform should connect only licensed providers and their authoritative policy wording.
Account
How do I change my password?+
Sign in, open Security in your account panel, enter your current password and choose a new password.
How do I request account deletion?+
Use the Delete Account page while signed in or submit the public account-deletion request form using your registered email.
Privacy
Will every record be deleted immediately?+
A production operator may need to retain limited records for tax, accounting, fraud prevention, dispute handling or other legal obligations. The final retention policy should be reviewed by qualified counsel.
Support
How can I contact support?+
Use the Contact page, configured support email, phone or WhatsApp details. All business contact information is editable in Admin Settings.
Business Travel
Can this platform support corporate travel later?+
Yes. The current architecture leaves room for company profiles, traveller policy rules, approval workflows, GST invoicing, cost centres and reporting.
Technical
Can the static suppliers be replaced without rebuilding the frontend?+
Yes. Travel categories use service interfaces and static implementations so a real supplier implementation can be bound later while keeping controllers and views largely unchanged.